
Designing and delivering custom business applications to help businesses thrive
Transform the way your team works with applications built specifically for your processes, your people, and your unique business needs.
Transform Your Business
Discover the competitive advantages of custom business applications
A customised business process application, also known as a bespoke application, is built specifically for a particular business and its unique needs, whereas off-the-shelf applications are pre-built and are designed to be used by a wide range of businesses. There are several business benefits to using a customised business process application over off-the-shelf applications.
INCREASE EMPLOYEE PRODUCTIVITY
Productivity
A customised business process application can increase the effectiveness of your employees by providing them with a solution that is tailored to the unique processes and requirements of your business.

GAIN FLEXIBILITY AND AGILITY
Flexibility
Market conditions and business requirements change. A custom business application enables you to respond with agility and flexibility as your business and IT needs evolve. Unlike juggling multiple software applications, a custom solution can be enhanced and adapted to support new processes and take advantage of growth opportunities.

REDUCE BUSINESS RISK
Security
Custom business process applications centralise data on secure servers rather than scattered across individual devices. This eliminates the risk of data loss from stolen laptops or corrupted local files, whilst providing enterprise-grade security, regular backups, and controlled access from anywhere.

CONTROL AND REDUCE IT COSTS
Cost Control
Customised business process applications can be more cost-effective than relying on multiple off-the-shelf applications. Customised applications can be designed to handle multiple business processes, whereas off-the-shelf applications may require the purchase and maintenance of multiple applications.

GAIN A COMPETITIVE ADVANTAGE
Market Leadership
Custom applications give businesses a competitive advantage by streamlining processes, improving efficiency, and providing a unique solution for the company's needs. One of the key advantages customers tell us they get from using custom applications is better end-to-end visibility of the processes being managed by the application.

Trusted by Growing Businesses
Businesses across Australia trust Service Innovation to deliver custom applications that improve productivity and drive real results
Westurn Engineering
Precision CNC Machining company (Western Australia)
"Calvin built a custom production management application that has given us complete visibility of our operations. My focus has been on the job quoting functionality, profitability and quality management, and the app has transformed our business. Our quoting is now faster and more accurate, giving us better cost visibility and significantly reducing the risk of pricing errors. We can also track quoting and profitability at the job, item, and down to component level across all our projects. The quality of our quotes has improved dramatically, and we have much better control over job management. It's been a huge time saver for my role at Westurn Engineering."
Stephen Earrye
BDM and Quality Manager
Therapy and Support Animals Australia
The leading Dog Training & Animal Assisted Therapy company (Queensland, Australia)
"Calvin transformed how we run our dog training business. We operate five different business streams. Everything from puppy clinics and our famous Intensive Obedience course, through to Stay and Train residential training for puppies, and Therapy Dog Certification. Trying to manage it all manually and with separate systems was a nightmare. Calvin built us a custom platform that handles absolutely everything; team rosters, course bookings, individual dog tracking through our programs, therapy appointments, online payments, you name it. His after-sales support has been fantastic too. We've continuously added features as our needs grew. The online bookings alone has been incredible (no more taking credit cards over the phone!) everything just works behind the scenes to allow me to grow the business and still focus 100% on the puppies, which for me is the most rewarding part!"
Nikki Bignell
Owner
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Delivering success since 2012